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Overview
Thermo King of Houston is Now Hiring a Service Writer at 104 West Utility Drive, Pharr, TX 77029. Responsible for performing a wide range of administrative and office support activities for the Service Department of Stewart & Stevenson that are critical to the efficient operation of the organization.
Responsibilities
Inspect new trucks and trailers when brought in for any damage before we log equipment in fill out check in form.If new equipment is coming in for install alert sales staff by e-mail with VIN# and scan check in formDocument customer complaintsOpen work orderMaintain communication with service management on progress.
Keep customers informed on progress of service jobs.Write up and prepare work orders for final review and invoicing get purchase orders for open accounts.
Maintain a strong, personal commitment to the safety culture.All other duties as assigned.Qualifications
Competencies
Demonstrates quality work through accuracy, thoroughness, and attention to detail.Exhibits efficiency in problem solving by identifying and resolving problems in a timely manner to meet established customer deadlines.
Strives to continuously build knowledge and skills and share expertise with others.Commitment to a standard of excellence in customer service.
Shows adaptability by effectively responding to frequent change, delays, or unexpected events.Exhibits superior dependability by consistently arriving to work on time and as scheduled.
Contributes to building a positive team environment through commitment, respect, and communication.Demonstrates professionalism by acting with integrity, high moral standards, and personal accountability.
Shows organizational support by consistently following policy and procedures.Ability to utilize desktop computer systems, hardware and operating systems (i.
e. MS Word, MS Excel, MS Access, MS Outlook, Internet Navigation, 10-key touch, Minimum 40 WPM).Education / Experience :
High school diploma or general education degree (GED) or equivalent combination of education and experience.Experience working with customers, vendors and all levels of an organization is preferred.
Physical Activities & Requirements :
Ability to lift up to 25lbs.Ability to sit for long periods of time.Work in air-conditioned office, outside and workshop.
Will be required on occasion to work more than 8 hours on one shift.Requires occasional bending, stooping, lifting and carrying.
Reaching or handling with arms, hands and fingers.Manual dexterity sufficient to work with fingers (i.e. frequent typing)Normal vision with or without corrective lenses.
Working Conditions :
Standard Office Criteria
Last updated : 2024-05-19
Full Time
$39k-57k (estimate)
05/21/2024
08/19/2024
mediabistro.com
New York, NY
100 - 200
The job skills required for Service writer include Commitment, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Service writer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service writer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service writer positions, which can be used as a reference in future career path planning. As a Service writer, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service writer. You can explore the career advancement for a Service writer below and select your interested title to get hiring information.